Protect your customer account

Use strong credentials and contact support safely.

Step by step

1. Choose a unique password and use a trusted password manager.
2. Enable two-factor authentication in your account if it is available. Keep recovery information securely.
3. Keep your email address current, since account recovery and important service messages may use it.
4. Check the site address before entering credentials. Do not send passwords, API secrets or verification codes through chat or tickets.
5. If you suspect unauthorized access, change affected passwords and contact support immediately.